NPS Pro license

NPS Pro license

£29,00 / Month

Monthly PRO subscription to the Best Service Program.

• 5 service points
• unlimited number of employees
• warehouse operation
• IT order handling (helpdesk)

Repairs management:

• Taking orders, printing receipts and stickers for equipment
• Repair status, notes and addition of photos
• Prioritisation of repairs with an earlier deadline

Automation and reminders:

• Programme reminds of repairs without action taken
• SMS and e-mail notification to customers (e.g. change in repair status)

Warehouse and parts management:

• Service parts warehouse module

Customer service and applications:

• Complete database of repairs, customers and equipment in one place
• Application form to be embedded on the website
• Customer complaints module

Clearing and financial management:

• Cash accounts (income, expenditure, cash balance)
• Multi-point handling and allocation of service technicians

Statistics and analysis:

• Full statistics (number of repairs, revenues, profits, efficiency of service technicians, etc.).

Accessibility and mobility:

• Fully responsive on mobile devices
• Data import from legacy systems (e.g. Serwisant Online, NTSN)

A comprehensive service system that streamlines repair management and automates customer service!

Adding Company Service (Helpdesk) requests and their implementation

register requests instantly and keep all information in one place, without chaos or unnecessary paperwork.

Convenient reporting of problems by customers

Your customers can report issues using an intuitive form embedded on your website, eliminating the need for complex contact procedures.

Priority management and task assignment

prioritise requests, assign service technicians to specific tasks and keep your IT team running smoothly.

Full control of the IT department

have everything at your fingertips and manage your IT department transparently and efficiently, saving time and increasing productivity.